গোপনীয়তা নীতি

We are committed to being transparent about how your personal data is collected and processed.

We want you to be able to make informed decisions about how your personal data is used and processed. Our website is built with that goal in mind. To support this, we follow clear procedures to ensure you have access to relevant information about how your personal data is handled.
Where we determine that specific details are required, that information will be provided to you at the appropriate time.
We are committed to answering your questions and, within applicable legal constraints, providing any clarification you need. You can reach us at the email address below: info@prodiplabhraj.com

Your personal data will only be used for the purposes outlined in this policy.

We may process your personal data for a range of purposes, including providing the website, connecting you with third-party trading platforms (collectively referred to as the "Services"), improving the site, protecting our rights and interests, facilitating the maintenance and delivery of the Services, meeting any regulatory or legal obligations, and conducting the administrative and business operations necessary to support the provision and use of the Services.
We also process your personal data to better understand your preferences and needs.

To use the key tools available for protecting your personal data rights:

We have the resources to honor your rights fully. You can contact us at any time regarding your personal data — to correct or delete it, restrict or stop its use for specific or general purposes, or transfer it to you or a third party. We will accommodate all valid requests.

আপনার ব্যক্তিগত তথ্য সুরক্ষিত রাখুন:

While we cannot guarantee absolute security of your personal data, we are committed to continuously applying robust measures and practices to keep it protected.
Our Privacy and Security Policy is complete.

১. সুযোগের পরিধি?

This policy describes what personal data the company collects from individuals, how it is processed, shared with third parties, kept secure, and more.
This policy applies to data relating to any identified or identifiable individual. An identifiable individual is someone who can be identified directly, or through a combination of additional information in our possession or otherwise accessible to us.
In this policy, "processing" refers to any operation involving the use or collection of personal data, including its organisation, structuring, and storage.
Our services are intended for adults. We do not knowingly collect or solicit personal data from anyone under the age of 18, and we do not permit such individuals to use our services. If we become aware that we hold data relating to a minor, we will delete it as promptly as possible.

২. আমরা আপনার কোন ব্যক্তিগত তথ্য সংগ্রহ করি?

When you access our services, channels, or website, we collect personal data. In some cases, we collect this directly from you. In others, we gather it by analyzing how our services and channels are used, or by receiving it from our third-party partners.

3. No Obligation to Disclose Personal Data to the Company — and the Consequences You are not required to provide your personal data to the company. However, withholding it may prevent us from delivering our services or granting you access to the website.

You are not required to provide us with personal information. However, in certain circumstances, choosing not to do so may prevent us from delivering our services or granting you access to the website.

4. What Personal Information Do We Collect? When you visit our website, we collect the following personal information from you:

This includes information about your online activity logs, traffic data (such as access dates, times, and IP addresses), language preferences, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal data collected directly from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through us.
Personal data provided to facilitate trading on third-party platforms: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

6. Transfer of Personal Data to Third Parties

We may also share personal data with third-party service providers — including hosting and storage providers — for purposes such as IP address management and user experience analytics.
You may request that certain personal data be shared with our third-party trading platforms. In such cases, personal data you provide to us will be forwarded to the relevant trading platform and will be subject to that platform's privacy policy. Your personal data may be shared with more than one trading platform.
We may share personal data with affiliated entities or business partners to support the development and improvement of products and services offered to our customers.
We reserve the right to disclose personal data to regulatory, local, or other governmental authorities where necessary to protect the rights or assets of third parties.
We may also share your personal data with prospective investors, buyers, or lenders in connection with a transaction involving the Company or any entity within the Group — including asset transfers or sales — or as part of a merger, restructuring, consolidation, or insolvency proceeding affecting the Company or any Group entity.

7. Third-Party Cookies and Services

We may use third-party services on our website, including advertising and analytics providers. These third parties may also use cookies or similar tracking technologies.
Cookies are small text files stored on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and deliver relevant products and services. Cookies are also used for statistical and analytics purposes.
We use two types of cookies. Session cookies are temporarily stored on your device and remain active only until you close your browser. Persistent cookies remain on your device for a set period after your browser is closed. These allow the website to recognize you as a returning user and streamline your access on subsequent visits.

কুকির ধরনসমূহ:

উদ্দেশ্যের ভিত্তিতে আমরা এগুলো নিম্নরূপে ব্যবহার করতে পারি:

অনলাইন ট্র্যাকিং নোটিশ
এই সেবাটি বর্তমানে ডু-নট-ট্র্যাক সিগন্যাল সমর্থন করে না।
৮. আপনার ব্যক্তিগত তথ্য সংরক্ষণের মেয়াদ

We will retain your personal data for as long as necessary to fulfil the purposes described in this policy, or for any longer period permitted under applicable laws, regulations, or official directives.
We share your data with third-party trading platforms for a period of 12 months. With your consent, we will continue sharing your data for additional 12-month periods.
We periodically review the personal data we hold to confirm it is no longer required and take appropriate action where it is not.

9. Transfer of Personal Data to Third Countries or International Organisations

10. Security of Personal Data

We have implemented appropriate organizational and technical measures to protect personal data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your personal data will be maintained without error. We are not liable for any indirect, incidental, or consequential loss arising from the use or disclosure of personal data, including — but not limited to — transmission errors, unauthorized third-party access, or disclosure resulting from circumstances beyond our control.
Where required by legal obligation or other binding requirements beyond our control, we may be required to disclose your personal data to third parties, such as government authorities. In such cases, we have no control over how those third parties handle or secure your personal data.
The transmission of personal data over the internet cannot be fully secured. We cannot guarantee the security of personal data you submit to us via the internet.

11. Hyperlinks to Third-Party Websites

This website may contain links to third-party websites and applications. These external sites and applications are not under our supervision or control, and we are not responsible for how they collect or process personal data. This policy does not apply to any activity conducted through third-party sites or applications.
Before visiting any third-party website or application, we recommend reviewing their privacy policy before deciding whether to use their services. We also advise caution when sharing any personal data with them.

12. Changes to This Policy

Before visiting any third-party website or app, read their privacy policy carefully. We also recommend avoiding sharing personal data with third parties unless necessary.

13. Your Rights Regarding Your Personal Data

You have the right to request that we verify the accuracy of personal data we hold about you, correct any inaccuracies, and delete any personal data we no longer need. You may also restrict the type and scope of personal data processing.
If you are a resident of the EEA, please visit this page:
These rights apply to personal data you have provided to us. To exercise any of these rights, send a request to the email address below.
Right of Access
The Company can verify the accuracy of personal data currently being processed about you, and you may request access to that data.
The Company will provide one electronic copy of your personal data currently being processed. A reasonable fee may apply for additional copies. Data will be provided electronically upon request.
The right to access personal data must not adversely affect the rights and freedoms of others. If fulfilling a request would do so, the Company may refuse or limit it.
Right to Rectification
The Company will correct inaccurate personal data upon request. You may also request that incomplete personal data be completed, taking into account the purposes for which it is processed.
Right to Erasure
This right applies where: (a) the purpose for which the personal data was collected or processed no longer exists; (b) you have withdrawn consent and there is no other legal basis for processing; (c) you object at any time to processing based on our legitimate interests or those of a third party, on grounds relating to your specific situation; (e) the personal data has been processed unlawfully; or (f) the personal data must be erased to comply with a legal obligation of the Company.
This right does not apply where processing is (a) necessary to comply with a legal obligation under EU or member state law; or (b) necessary for the establishment, exercise, or defence of legal claims.
Restriction of Processing
If you have concerns about the accuracy of your personal data, you may request that we restrict its processing.
Where processing is restricted, personal data may only be stored with your consent, for the establishment, exercise, or defence of legal claims, for the protection of another person's rights, or for reasons of substantial public interest of the EU or a member state.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract, you have the right to review personal data you have provided to the Company.
Where technically feasible, you may request that your personal data be transferred directly from the Company to another controller. Exercising the right to data portability does not affect the right to erasure, and does not infringe on the rights or freedoms of others.
Right to Object
You have the right to object at any time to the processing of your personal data based on the legitimate interests of the Company or a third party, including profiling based solely on those interests. If we cannot demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, we will cease processing.
You have the right to object at any time to the processing of your personal data for direct marketing purposes.
Right to Withdraw Consent
You may withdraw your consent to the processing of your personal data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal.
You have the right to lodge a complaint with your supervisory authority.
You may appeal to a supervisory authority established by a member state to protect individuals' fundamental rights in relation to the processing of personal data within the European Union.
EU and member state law may limit your rights under Section 13 with respect to your personal data.
We will respond to requests made under Section 13 within one month of receipt. Where requests are complex or numerous, this period may be extended by up to two months. We will notify you of any extension and the reasons for it within one month of receiving your request.
Information provided in response to requests under Section 13 will be provided free of charge, unless otherwise specified under that section. Where requests are manifestly unfounded or excessive, in particular due to repetition, we may charge a reasonable fee to cover administrative costs, or decline to act on the request.
Where there is reasonable doubt about the identity of the person making a request, the Company may request additional information to confirm it.